1. Services Provided

Contractor Web Zone provides subscription-based website creation, hosting, email, and other web solutions for contractors and businesses in related industries. Our core services are provided on a month-to-month basis, with additional marketing, geopinning, and customer review services available as optional add-ons.

2. Base Services

Our Base Services* are offered as part of a monthly subscription and include the following:

• Website hosting

• Unlimited customer support

• Up to 5 email boxes

• Access to the Contractor Portal

• *New catalog or service additions are available for a one-time flat fee of $149 per item.

• *Major redesigns/remodels, structural changes, or the development of new custom features may incur additional charges. These will always be quoted and approved before work begins.

3. Add-On Services

In addition to our Base Services, we offer the following add-ons at an additional cost:

• Marketing Packages: Customizable solutions to enhance your online presence.

• Geopinning Services: Tools to improve local search visibility.

• Customer Reviews Solutions: Services to help collect and manage client reviews.

All subscription fees and charges for add-on services are detailed on our website and will be charged to your preferred payment method each month unless canceled.

4. No Contracts & Month-to-Month Billing

Contractor Web Zone operates on a month-to-month basis with no long-term contracts. You are free to cancel your subscription at any time. Billing occurs monthly on the same date each month as your initial signup, and your subscription will automatically renew each month unless canceled before your renewal date.

5. Cancellation Policy

To cancel your subscription, log in to your account and follow the cancellation instructions or contact our support team at (847) 850-0052 ext 300 or support@contractorwebzone.com.

• Standard Services: Cancellations for website hosting, email, and other Base Services must be completed at least 5 business days before your next billing date to avoid charges for the following month.

• Marketing Services: For marketing services involving hard costs, such as those using Google services, cancellations require 15 business days' notice before the next billing cycle. This notice period is necessary to manage commitments and associated costs.

Please note that all payments made prior to cancellation are non-refundable.

6. Billing & Payment

By subscribing, you agree to pay all charges associated with your account. Contractor Web Zone accepts various payment methods as indicated in the Contractor Portal. By providing a payment method, you authorize Contractor Web Zone to charge your method for the fees due, including for add-on services, until you cancel.

If your payment is declined or fails, we will attempt to contact you to resolve the issue. Contractor Web Zone reserves the right to suspend your account and access to services if payment is not received.

7. Account & Service Access

Access to Contractor Web Zone services requires an account, which you are responsible for maintaining securely. You agree to use the services provided for lawful purposes only. Contractor Web Zone reserves the right to terminate accounts for any misuse or violation of these Terms.

8. Service Modifications

Contractor Web Zone may make updates or modifications to its services, including pricing, service features, or availability. Notice of significant changes will be posted on our website or communicated to subscribers via email.

9. Limitations of Liability

To the fullest extent permitted by law, Contractor Web Zone shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to loss of data, interruption, or inability to access services.

10. Intellectual Property

All content, features, and services provided by Contractor Web Zone, including but not limited to website design, branding, and proprietary software, are the property of Contractor Web Zone. You may not copy, modify, distribute, or create derivative works of our intellectual property without written permission.

11. Privacy Policy

Your use of our services is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using Contractor Web Zone, you consent to our Privacy Policy.

12. Governing Law

These Terms shall be governed by the laws of Washington state. Any disputes or claims arising out of or in connection with these Terms shall be resolved in the courts of Washington state.

13. Changes to Terms

Contractor Web Zone reserves the right to modify these Terms at any time. In the event of a material change, notice will be provided through our website or by email. Continued use of our services following any such change constitutes acceptance of the modified Terms.

14. Contact Us

If you have questions or need assistance, please contact our support team at (847) 850-0052 ext 300 or support@contractorwebzone.com.